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Knowledgebase Categories |
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For your convenience beside this text you will find our FAQ knowledgebase organized into different categories. Additionally, you can also search the entire FAQ knowledgebase by entering keywords.
After clicking on a FAQ category to the left you can review the FAQ category articles blow. |
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 | Will this cable simultaneously charge my device while connected to a PC? | |
| Yes. Our USB cables are designed to simultaneously sync and charge your mobile device while connected to a PC. |
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| Can the same tips for my USB cables also be used on other Gomadic Charger (like the wall or car chargers)? | |
| Absolutely. All Gomadic’s tips are designed to work with any of our USB cables, Car Chargers, Wall Chargers, AA Battery Extenders or Double Charger series of products. |
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| My USB cable came with two different tips? Why? | |
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Let me take this time to explain with some devices charging vs
connecting with a USB cable may require the device to be in two
different modes. In some cases we have to build two tips that look the
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| What is the length of the coiled USB cable? | |
| The coiled cables are 16 inches in length when relaxed. 48 inches when stretched. |
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| What is the length of the retractable USB cable? | |
| The retractable cable is 2 inches when retracted and 31 inches when extended. |
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| I received my USB cable; however, it is not retracting properly? | |
| Retractable cables (all retractables, not just ours) require that both ends be pulled out simultaneously in order to function properly. When only one side is pulled out, sometimes you can hold the button down and th |
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| My Motorola USB cable is connected to my PC, but it is not charging my phone. | |
| Motorola phones are very strange with USB cables. They will not charge the device unless the USB drivers are properly installed. If you do not first install the drivers before connecting your USB cable to your PC, t |
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| Do your USB cables include software for exchanging data with a PC? (ie. Contacts, ringtones, wall paper, photos, etc.)? | |
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While our USB cables will support transferring information
between your PC and phones, PDA's, MP3 Players, etc ... it requires additional software which is not
included. If you want to
transfer inf |
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| Can I download the pictures from my phone's camera with Gomadic’s USB cables? | |
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While our USB cables will support transferring information between your PC and phone, it requires additional software which is not included. If you want to transfer information such as contacts, ringtones, imag |
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| Do your USB cables support USB 2.0 speeds? | |
| Yes. Our cables will support both USB 1.1 and 2.0 speeds. Keywords: speed cable wire data standards |
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| My cable does not have a sync button. How can I sync with my palm based mobile device? | |
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Since Gomadic’s USB cables use TipExchange which enables them to be used with thousands of different mobile devices, it was not possible for us to include a sync button on the cable. |
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| How is this cable different from the one that came with my device? | |
| Unlike most USB cables, Gomadic’s will simultaneously sync data and recharge the device at the same time. Special wiring needs to be made on most USB cables to make them the charging type. Usually these modificati |
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| Where can I download Samsung Drivers for my USB cable? | |
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The best place to get the most recent drivers for these phones is directly from Samsung's web site by clicking |
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| Where can I download USB drivers for my Gomadic USB cable? | |
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Drivers for the various USB cables are available in the D |
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| How do I configure my USB cable to act as a modem for Internet Access? | |
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You have a few options on connecting to the internet ...
1) Install your phone and Gomadic Data cable as a USB modem to connect to the int |
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| How do I connect use my cell phone as a USB Modem on Mac OS X? | |
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To dial out to the mobile Internet with a Mac, all you need is a data cable. (Most other carriers have similar features, check with them for their specific installation instructions) |
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| Tip 44 does not seem to fit my Sony Ericsson Device. | |
| Tip 44 is a very unusual tip. On some devices, the baseport is wide enough for the entire tip to seat properly, however, in other devices, it is designed for the tip to hang off the side (see image below). Ev |
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| I received my miniUSB tip but it doesn't seem to fit my HTC family smartphone. | |
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If you own a HTC Mogul, Sprint PPC-6800, AT&T / Cingular
8525 or similar device, I understand why you might think the miniUSB TipExchange
tip you received may look like it doesn't fit. It turns out the new tips used
on thes |
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