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The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

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 What is your return policy?
 I would first like to point out that we are here to help. If there is a problem with your order than we may be able to fix it with one simple email. If we sent an item to you by mistake we can easily send you the
 Are these products covered by a warranty?
 Every product Gomadic sells is covered by our lifetime warranty.  Quality is extremely important to Gomadic and as a result we can back our products with such an comprehensive
 What is the process for returning a product?
  I would first like to point out that we are here to help. If there is a problem with your order than we may be able to fix it with one simple email. If we sent an item to you by mis
 Do I need an Return Merchandise Authorization ( RMA ) to return an item?
  Yes. I would first like to point out that we are here to help. If there is a problem with your order than we may be able to fix it with one simple email. If we sent an item to you by mistake we can easily send
 What is the Status of my Return Merchandise Authorization ( RMA )?
  When a customer submits our RMA Request Form, they should receive a response within 1 business day (usually sooner) from our Returns Department.  Unfor
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